💬 Better City Communication Coming?

Will Rossland finally fix its communication problems? 📢

Council is deciding whether to invest $75,000 in a new communications strategy that promises to make city information more timely, accessible, and engaging for residents.

The big question: Is this taxpayer investment worth it? 🤔

  • 📊 Only 78% of residents read city email updates - many find them hard to understand

  • ⏰ City information often isn't timely or accessible when residents need it

  • 😟 City staff rated current communications just 3.4 out of 5 due to capacity issues

  • 🔄 Council wants more proactive storytelling instead of reactive responses

  • 📱 Residents struggle to find city information when they need it most

$75,000
Total taxpayer investment includes $50,000 for a half-time Communications Coordinator position and $25,000 for new tools, video equipment, and accessibility software to improve how city information reaches residents

  • 🔍 Build trust through transparency - clearer, more open city communications

  • 🤝 Make engagement easy and two-way - residents can actually talk back to city

  • 🏡 Celebrate Rossland's identity and build community pride

  • ⚙️ Build internal capacity - staff training and better tools for consistency

Should Rossland invest $75,000 in better city communications, or are current methods good enough?

📅 Council Meeting: Monday, September 15, 2025

What happens next:

  • If approved, hiring begins immediately for Communications Coordinator
  • Website improvements targeted for Q2 2026
  • New communication tools and training start right away

Have your say: Attend the meeting or contact Council before the vote! 🗣️

#RosslandCouncil#CityComms#TransparencyMatters
Sep 15, 2025